State Farm® Insurance Agent Robert Ndegwa

"I have been working consistently with Robert and his team for a few years now. After multiple fender benders. (I have two teen drivers). Life Insurance. Adding a second home. My own fender bender! It struck me how consistently friendly, informative and responsive Robert and his team are. They have upped my insurance I.Q. And become a valuable advisor as I move through the many life and insurance changes that come my way. Thank you."

"I had been shopping around for new auto and renters insurance for days. After multiple quotes that were either extremely high with all my needed coverage, or extremely low because it didn’t have much coverage at all, Lexi at State Farm was so helpful and prompt with her information; and when I needed the day to do other quotes, she didn’t make me feel pressured or like I wasted her time. She answered every question I had, and followed up the next day without me having to reach out. She was AMAZING and I am proud to be a new State Farm customer."

"I was shopping around for more affordable auto insurance. Vanessa was kind and patient with all my questions. She went through all my possible options. I was able to get a much lower rate than my previous carrier. And for a few dollar more was able to bundle in renters insurance. Great customer service!"

"Mason Copeland, the Statefarm Sales & Acquisition Manager was very patient and answered a lot of my questions. I was impressed with his knowledge, and I felt like he genuinely cared about setting me up with the best possible deal. I never felt like he wasn't confident in his answers. It never felt like he was reading off of a script. I never felt pressured to make a decision. He just let me know that he was there if I needed to contact him. The people that put me in touch with him were very good at connecting me back to Mason when I had to call back. The process was very smooth to set up my account. Very excited to be with State Farm and happy with the customer service."

"Ms. Lexi Ybarro is very professional and has outstanding customer service skills. Ms. Ybbarro is everything any company would want their representative to be. Ms. Ybarro answered all my questions and she addressed all my concerns. Ms. Ybarro is professional, detailed oriented, articulate, knowledgeable and passionate about the job she does for State Farm. Thank you State Farm for hiring such a talented person as Ms. Lexi Ybarro."

"I have been with Robert since 2018, last 6 months I started having some problems on my account ( payment/ card declined which is the same card I’ll make payment with after decline it / vehicle has been removed without me knowing) I was driving for almost 40 days without insurance believe it or not I haven’t received a single call to just inform me, every time I call they never solved my problems , last time I remember it was two weeks ago, I went to the office, guess what they couldn’t solve my accounts problem, I asked to talk to Robert, they said he’s busy, he will follow up with you, but guess what again he never did. I’m really tired from y’all and I would not recommend you again, I’m really disappointed!"

"Robert Ndegwa State Farm is a class act company. Vanessa Tii specifically does an outstanding job. She is very knowledgeable and very courteous. We trust her and she has never steered us wrong. I highly recommend this company and Vanessa for all your insurance needs!"